client services


About Our Client Services Program:

Our Client Services Program focuses on the goal of helping people to maintain and achieve good health and create a good quality of life for themselves. We do this through Medical Case Management for people living with HIV and/or Hepatitis C and through our Harm Reduction Program.

Thanks to the generosity of our many donors, all our services are free and translators are available.

For more information on our Client Services Program please call 508.228.3955.


Medical Case Management:

We will help ensure that you are able to access the care you need by getting you through a very complex benefit systems that may be available to you.

Staff members work individually to address barriers to good health such as lack of health insurance, unmet mental health and substance use needs, and other personal and systemic barriers. We can help you find doctors, mental health services, a dentist or other health related professionals that you may need. We can also work with you to locate stable housing, food and nutrition assistance, transportation services, rental and fuel assistance and services to meet other basic needs.


Harm Reduction:

Harm reduction programs work to decrease the risk of acquiring or transmitting communicable infections such as HIV, viral hepatitis and other sexually transmitted infections. A major focus of this work is among substance users who inject drugs as well as their sexual partners and drug using partners. Our staff engage active substance users in a confidential and client-centered setting. These services are provided in a non-judgmental, supportive manner with a goal of keeping people as healthy as possible.

  • We provide relevant education through behavioral risk assessment, development of risk reduction strategies and overdose prevention/reversal training.
  • We offer public health supplies and access to safer injection materials such as bleach kits, alcohol wipes, sterile water and other harm reduction supplies.
  • We offer safe disposal of used syringes and injection equipment and encourage this critical public safety practice by providing appropriate bio-hazard sharps containers.

we care…because your health & wellness is our priority

Have more questions? Want to help?
Please contact us directly. Remember, on Nantucket, it doesn’t take a village – it takes an island.

quote from a proverb